ITIL®: Where to next?
The service desk is continually changing, especially in terms of technology and the skills of its people. But what will ITIL® (the best practice framework for IT Service Management) need to address to...
View ArticleEssential ITIL® Foundation Help
If you’re about to sit, or thinking of sitting the ITIL Foundation Exam, then chances are that you need some resources to help you along your way:Essential ITIL® Foundation Help is a post from: IT...
View Article4 of the most influential women in service management
In what is often looked at as an industry dominated by males, the number of women succeeding in the IT service management sector is continuually growing. Therefore in this blog post we'd like to...
View Article5 steps to making ITIL® adoption a success
ITIL® has grown significantly over the last decade and continues to dominate the IT industry influencing IT operations, support, and service delivery best practice.5 steps to making ITIL® adoption a...
View ArticleTwo Weeks, Four Value Added Toolkit Offers
For the next two weeks we have four unique toolkit offers containing free books. Buy a toolkit before the end of August 2012 and receive your free book.Two Weeks, Four Value Added Toolkit Offers is a...
View ArticleGet to grips with the Official ITIL Key Element Guides, plus special offer!
The ITIL Key Element Guides are essential resources for anyone involved with ITIL. The guides are perfect for those revising for exams and those using ITIL in their day to day jobs as they provide...
View ArticleNew ITIL Key Element Guide Suite FREE with the ITIL/ITSM Toolkit
Until this Friday, the new 'ITIL: Key Element Guide Suite - 2011 Edition' (RRP: €60) is available FREE with the ITSM, ITIL® & ISO/IEC 20000 Implementation Toolkit!New ITIL Key Element Guide Suite...
View Article‘The Renaissance of Reading’: eBook Sales Rise By 366%
Sales of ebooks have jumped dramatically over the last year, with a staggering increase of 366%. Industry experts have put this down to the adoption of new technologies such as the Kindle and other...
View ArticleITIL Foundation Handbook is IT Governance EU’s No. 1 Best Seller!
The ITIL Foundation Handbook (Little ITIL) has overtaken the ITIL 2011 Lifecycle Publication Suite and is now IT Governance EU’s No.1 best seller! ITIL Foundation Handbook is IT Governance EU’s No. 1...
View ArticleTop Titles for IT Service Management Professionals
See our top titles for IT service management professionals below:Top Titles for IT Service Management Professionals is a post from: IT Governance Blog on IT governance, risk management, compliance and...
View ArticleNew: 3 Titles for IT Service Management Professionals
Check out our 3 latest IT Service Management titles available from IT Governance EU:New: 3 Titles for IT Service Management Professionals is a post from: IT Governance Blog on IT governance, risk...
View ArticleITIL 2011 Lifecycle Publication Suite + Intro 2011
Now you can purchase the five core ITIL 2011 volumes, plus the Introduction together!ITIL 2011 Lifecycle Publication Suite + Intro 2011 is a post from: IT Governance Blog on IT governance, risk...
View ArticleA Year On With ITIL® 2011
Released in July 2011, ITIL® 2011 is the most current and up-to-date version, succeeding ITIL V3. Since its release, IT Governance Ltd (official re-sellers of ITIL publications) have witnessed a sharp...
View ArticleITIL 2011: Benefits to Business
The latest ITIL update (ITIL 2011) is designed to benefit your entire business, rather than just the IT department.ITIL 2011: Benefits to Business is a post from: IT Governance Blog on IT governance,...
View ArticleToolkits on Special Offer – Save €100!
As an end of month Special Offer, we’re discounting our three most popular toolkits by €100 each!Toolkits on Special Offer – Save €100! is a post from: IT Governance Blog on IT governance, risk...
View ArticleWhy your organisation needs to be ISO20000 certified
Why your organisation needs to be ISO20000 certified ISO20000 certification enables organisations to ensure that their IT service management processes are fully aligned with the needs of the business....
View ArticleFree ITIL presentations with selected titles, exclusively from IT Governance!
Over the last couple of months, IT Governance has hosted a series of inspiring webinars from presenters such as Suzanne Van Hove (ex-member of the itSMF USA Board of Directors), David Cannon (author of...
View ArticleITIL Foundation Handbook: Bulk bundles available
If you're running an ITIL Foundation training course and are looking for some material to hand out to your delegates, try the ITIL Foundation Handbook, authored by the Cabinet Office.ITIL Foundation...
View ArticleITIL simplified into bite-size chunks
For those new to IT Service Management (ITSM), ITIL can seem a daunting term. What does it stand for? Who came up with the idea? Who uses it and why? Should you adopt it? ITIL simplified into bite-size...
View ArticleITIL 2011 Lifecycle Publication Suite – German Version Now Available!
The complete set of core ITIL 2011 manuals are now available in German.ITIL 2011 Lifecycle Publication Suite – German Version Now Available! is a post from: IT Governance Blog on IT governance, risk...
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